Privacy Policy

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Privacy Policy for MAPP3D

This Privacy Policy describes how MAPP3D (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you visit our website, mapp3d.co.uk (the "Website"), or use our services. This policy is effective from [Date].

1. Who We Are

MAPP3D is a 3D scanning services company located in Attleborough, England. We provide 3D scanning and related services to clients in various sectors, including real estate, commercial property, and historical preservation.

2. What Information We Collect

We may collect the following types of personal information:

• Information you provide to us directly:
  
  • Contact Information: When you contact us through our website, email, or phone, we may collect your name, email address, phone number, and any other information you choose to provide.
  • Project Information: If you engage our services, we may collect information related to your project, such as property address, site details, and specifications.
  • Account Information: If we create an account for you, we may collect your username and password.
• Information we collect automatically:
  
  • Website Usage Data: We may collect information about your interactions with our Website, such as your IP address, browser type, pages visited, and the dates and times of your visits. We may use cookies or similar technologies to collect this information (see section 5).
• Information from third parties:
  
  • We may receive information about you from third-party sources, such as [e.g., if you access our Website through a social media login, or if we use third-party analytics providers].

3. How We Use Your Information

We may use your personal information for the following purposes:

• To provide our services: To deliver the 3D scanning services you request, including capturing, processing, and delivering 3D scans and related materials.
• To communicate with you: To respond to your inquiries, provide customer support, and send you information about our services.
• To improve our Website and services: To analyse Website usage data and improve the functionality and content of our Website.
• To market our services: With your consent, we may send you promotional emails or newsletters about our services. You can opt out of these communications at any time (see section 7).
• To comply with legal obligations: To comply with applicable laws, regulations, or legal proceedings.

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

• Service providers: We may share your information with third-party service providers who assist us in providing our services, such as website hosting providers, data storage providers, and payment processors.
• Business partners: We may share your information with business partners with whom we collaborate to provide services to you.
• Legal authorities: We may disclose your information to legal authorities if required by law or legal process.
• With your consent: We may share your information with other parties with your explicit consent.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to collect information about your browsing behavior. Cookies are small data files that are placed on your device when you visit a website.

• We may use cookies to:
  
  • Improve website functionality
  • Personalize your experience
  • Analyse website traffic
  • For marketing purposes (with your consent)

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking cookies may affect your ability to use certain features of our Website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include [Describe security measures, e.g.: encryption, firewalls, secure servers, access controls]. However, no method of transmission over the internet or method of electronic storage is completely secure.

7. Your Rights

You have the following rights regarding your personal information:

• Right to access: You have the right to request access to the personal information we hold about you.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete information.
• Right to erasure: You have the right to request that we delete your personal information in certain circumstances.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
• Right to object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
• Right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us using the contact details provided below. We will respond to your request within the time limits specified by applicable law.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We will retain contact information for marketing purposes for 3 years after your last interaction with us.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of the UK and the European Economic Area (EEA). We will take appropriate steps to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws, including implementing Standard Contractual Clauses.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend that you review the privacy policies of those websites before providing any personal information.

11. Children's Privacy

Our Website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Website and updating the effective date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

MAPP3D

info@mapp3d.co.uk